July 17-19, 2019 / Vancouver, BC

Service Design for Delivery

Creating optimal service experiences
Facilitator

Chris Govias

Over the course of a day, participants will learn about how to move from initial service design work into the critical work of delivery, especially within an agile team. Using specific case studies from around the world, participants will learn how to integrate their service design practice into delivery environments and how to ensure their work is best received and translates to the best results.

Our sponsoring partners