July 15-17, 2020 / Vancouver, BC

Talks

Inspiring talks from some of the best
Registration Info

Hunting and Gathering in a Digital World

Speaker

Hunting and Gathering in a Digital World,

We humans evolved in constraints of the physical world. But digital spaces don’t have to follow all those petty rules of physics. Awesome! In digital spaces, you can teleport with hyperlinks! You can be in two (or more) places at once thanks to video chat and social media! You can undo. Digital spaces make magic possible. But here’s the...

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Cultural bias in design

Speaker

Cultural bias in design,

In Zimbabwean Shona culture, we expect and live with unequal distribution of power in society. Less powerful members of social groups expect to not have a voice or option in many situations. I had no idea that this was a thing, or that it would matter in my work. Until my first design job at an agency in London. I failed to collaborate...

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Designing Safe Platforms for Marginalized Users

Speaker

Designing Safe Platforms for Marginalized Users,

This talk explores the process of determining what is “safe” and what security means internally and externally for the user as you begin to develop or reconsider the structure of your platform, app, product, or service that has marginalized users. This presentation doesn’t require any previous technical knowledge apart...

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Design Systems are a Content Strategy

Speaker

Design Systems are a Content Strategy,

We’re no longer designing with static assets in a vacuum, and passing the baton for the next person to continue the sprint. We are working on large, cross-functional teams of designers, developers, UX writers, and accessibility consultants. To build great products, we need to run the race together, even if we’re each responsible for...

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Building

Speaker

Building,

Together we'll uncover how to build resilient, performant, accessible and beautiful structures that work with the grain of the materials of the web.

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Service Design

Speaker

Service Design,

Given the increasing awareness of service design in the private sector, Chris will talk about its role in the public sector and how content is critical to effective delivery of public services. In fact, poor content is often then single largest barrier to people accessing government services. Chris will explore this topic and, more...

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Content Strategy as a Methodology

Speaker

Content Strategy as a Methodology,

For over a decade we've been trying to define and describe the practice of Content Strategy. Today the field is larger and more complicated than ever, and some people are putting aside the title Content Strategist for titles that are more specific, more descriptive of the work they do, and easier to grasp: Content Designer, UX Writer,...

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Designing with intentional intersectionality

Speaker

Designing with intentional intersectionality,

Originating from critical race theory and feminism, the use of intersectional analysis is growing within design and research practices. Intersectional analysis/design for intersectionality was not merely a technique in design, but extends, existing as both a method and overall methodology. One which can be applied at every stage of the...

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Strategic Writing for UX

Speaker

Strategic Writing for UX,

Words can work as hard as any other part of the UX to drive engagement, conversion, and retention. The content can be as consistent as the navigational elements, and convey the brand as clearly as the color palette. The text can align with customer goals and business priorities from the beginning, meet quality goals, and make a measurable...

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Content Design for the Conversational Interface

Speaker

Content Design for the Conversational Interface,

Designing content for a familiar graphical interface— like a desktop computer or smartphone screen—presents a number of challenges. But soon you'll be asked to design content for a conversational interface, or chatbot. And that presents a whole new set of opportunities and constraints. Each type of chatbot (voice or text) has...

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Designing Content for Humanitarian Immigration Services

Speaker

Designing Content for Humanitarian Immigration Services,

In a place far from home, how do asylum seekers find information about and understand how to navigate a complex government process of applying for asylum? And how might we design content and services to ensure their data is secure and deliver better services? In this presentation, we’ll share how our team conducted human-centered design...

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You Are Not The Target

Speaker

You Are Not The Target,

Almost everything we make in creative industries has an intended target. The target might be narrow, and it might be broad, but it is almost never the people making the work, the people buying the work, or the people evaluating the work as it progresses. Reminding ourselves how we differ from the people who we're creating things for helps...

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Whose Page Is It Anyway?: Creating a content workflow that serves the audience

Speaker

Whose Page Is It Anyway?: Creating a content workflow that serves the audience

Creating engaging UX experiences is a journey that involves many people: stakeholders, designers, content strategists, developers, and (of course) your audience. And serving our audience is why we create those experiences. Right? Sometimes, in practice, our project goals become more about delighting our clients or bosses than our end...

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